Tuesday, 7 February 2017

Water supply improvement work in Newtown, Bradford-on-Avon — Progress Update

Our ref: BH199/CPRL/006
7 February 2017

Dear Customer
Water supply improvement work in Newtown, Bradford-on-Avon – Progress update

As you are probably aware, we are improving the water network in the area, and are currently replacing water mains between Belcombe Road and Newtown, Bradford-on-Avon.

Unfortunately, due to complications associated with our ongoing excavations and need to work carefully in order to avoid damage to structures and other underground utilities, this necessary work has taken longer than expected.

How will the work affect you?
This letter is notification that our current road closure, which is in place between Sandy Leaze and the junction with Wine Street, will now remain in place until Friday 3 March 2017.

Similar to existing circumstances, this road closure will restrict access to through traffic only. Safe access to properties located within the extent of this road closure will be maintained at all times, although short delays may be experienced while access is made safe. Emergency and refuse collection access will be maintained at all times, to help minimise disruption.

The alternative diversion route will continue to be clearly signposted and, unless access to properties within the extent of each closure is required, these diversion routes must be used at all times.

There may be some noise disruption (Monday to Friday, 7am to 6pm) while we complete the work as quickly as possible.

What should you do?
You don’t need to do anything. You can continue to use your water supply as normal unless we tell you otherwise.

Anything else you need to know?
If you have any questions please call our customer services team on 0345 600 4 600 (Monday to Friday, 8am to 6pm, emergencies at other times). Alternatively, there’s plenty of advice online including frequently asked questions and help from our web chat team.

We once again apologise for the ongoing inconvenience and thank you for your continued patience and support, in order for us to complete these necessary improvement works as quickly and safely as possible.

Yours faithfully


Barry Derrick

Wessex Water

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